Fastest Internet service
This is one of the fastest Internet service plans available in BC and Alberta by Shaw’s cable network. With 60Mbps of high speed Internet, you can stream HD/3d and 4K television over the Internet on multiple devices at once. Take advantage of VoIP home telephone services to save further on your home’s mostly service cost. If you are calling family over Skype, you will be able to do all of the above with crystal clear conversation over audio or video. Our fastest Internet service does have it’s benefits! If you are looking for an Internet service provider that will offer you all the services you expect along with friend customer service and ultimately fast unlimited Internet service. You have come to the right place!
We will confirm your installation date 24-48 hours after receiving your order.
All orders are submitted to Shaw for installation. Shaw is the only company allowed to connect customer to the cable lines in BC and Alberta.
Fees you should know about for the future.
Moving fee is 50$ – Speed change fee is 25$ – Modem swap is 15$
The moving fee is applicable if you are physically moving locations. A speed change fee is if you remain at the same location but need faster service. The modem swap is if ever you want to upgrade or switch your modem. We cannot guarantee pricing due to government interventions and wholesale agreements. However, subscribers have never received a price increase on their unlimited Internet service. In fact, just recently many have received a lower monthly service fee with recent changes to the CRTC in December 2016.
Transferring to HeroNet from another cable Internet provider?
For a successful transfer of service, Shaw requires a 15 day notice from your old provider. Once we provide an installation request at the same address as your cancellation request, Shaw will consider this a transfer of service. No technician will need to visit your home. The two most important things; Your current service must still be active with your old provider. To use your current modem, we will need to model, serial number and MAC address.
If we are unable to install the service?
If you are not satisfied in the first 30 days, we will provide a full money back guarantee. You will need to keep all your boxes and packaging in order to get a refund for your devices. All devices must still appear to still be new. You will be subject to a restocking fee of up to 50% of the value of the device if you no longer have the original packaging.
HeroNet provides strictly unlimited Internet, there is no contract or cancelation fee and the service is considered pay as your go.
This Internet package applies to all urban areas of the province of BC and Alberta that is serviced by Shaw’s cable backbone.
We service all urban centres and suburbs of Vancouver, Calgary, Edmonton and much more!