60Mbps down / 10Mbps up

Description

Unlimited high speed Internet

This is nothing but unlimited high speed Internet in all areas of Quebec services by Cogeco’s cable network. With 60Mbps of unlimited high speed Internet, you can stream HD/3d and 4K television over the Internet on multiple devices at once. Take advantage of VoIP home telephone services to save further on your home’s mostly service cost. If you are calling family over Skype, you will be able to do all of the above with crystal clear conversation over audio or video. Our unlimited high speed Internet does have it’s benefits! If you are looking for an Internet service provider that will offer you all the services you expect along with friend customer service and ultimately unlimited high speed Internet. You have come to the right place!

We will confirm your installation date 24-48 hours after receiving your order.

All orders are submitted to Cogeco for installation. Regardless of the service provider you choose, Cogeco is the only company allowed to connect customers to the cable line in your part of Ontario.

Added fee’s you should know about for the future. 

A moving fee is 50$ – A speed change fee is 25$ – A Modem swap is 15$

The moving fee is applicable if you are physically changing locations. A speed change fee is if you remain at the same location but need faster service. The modem swap ever you want to upgrade or switch your modem. We cannot guarantee pricing due to government interventions and wholesale agreements. Until now, subscribers have never received a price increase on their fast unlimited Internet plan at HeroNet.

Transferring to HeroNet from another cable Internet provider?

To do a successful transfer of service, Cogeco requires 15 days notice from your old provider and the same from us. Once we provide an installation request on the same date, at the same address as your cancellation request, Cogeco will consider this a transfer of service and no technician will need to visit your home. Two things that are very important; Your current service must still be active with your old provider. In most cases we can also use your current high speed modem. 

If we are unable to install the service?

If you are not satisfied in the first 30 days, we will provide a full money back guarantee. You will need to keep all your boxes and packaging in order to get a refund for your devices. All devices must still appear to still be new. You will be subject to a restocking fee of up to 50% of the value of the device if you no longer have the original packaging.

HeroNet provides strictly unlimited Internet, there is no contract or cancelation fee and the service is considered pay as your go. 

This Internet package applies to all urban areas of the province of Ontario that is serviced by Cogeco’s cable backbone.