Best unlimited Internet plan?
Welcome to the best unlimited Internet plan for the province of BC and Alberta. 3D and HD video streaming capabilities lies ahead for the Internet user that demands performance. If you are a gamer or just an avid streaming fan, our best unlimited Internet plan will not fail. We have allowed for enough upload speed to allow the use of any VoIP technology as well as multiple Skype HD video calls. Long uninterrupted conversations with loved ones are just a few clicks away. We took it upon ourselves to coin the phrase “future proof” when it comes to cable Internet. You can upgrade to the next tier of service simply by calling a Hero or sending an email. You maybe subject to a 25$ fee. If you are in need of great speeds, running a home office or you simply want to brag, you can’t go wrong with the fastest unlimited Internet.
We will confirm your installation date 24-48 hours after receiving your order.
All orders are submitted to Shaw for installation. Shaw is the only company allowed to connect customer to the cable lines in BC and Alberta.
Fees you should know about for the future.
Moving fee is 50$ – Speed change fee is 25$ – Modem swap is 15$
The moving fee is applicable if you are physically moving locations. A speed change fee is if you remain at the same location but need faster service. The modem swap is if ever you want to upgrade or switch your modem. We cannot guarantee pricing due to government interventions and wholesale agreements. However, subscribers have never received a price increase on their unlimited Internet service. In fact, just recently many have received a lower monthly service fee with recent changes to the CRTC in December 2016.
Transferring to HeroNet from another cable Internet provider?
For a successful transfer of service, Shaw requires a 15 day notice from your old provider. Once we provide an installation request at the same address as your cancellation request, Shaw will consider this a transfer of service. No technician will need to visit your home. The two most important things; Your current service must still be active with your old provider. To use your current modem, we will need to model, serial number and MAC address.
If we are unable to install the service?
If you are not satisfied in the first 30 days, we will provide a full money back guarantee. You will need to keep all your boxes and packaging in order to get a refund for your devices. All devices must still appear to still be new. You will be subject to a restocking fee of up to 50% of the value of the device if you no longer have the original packaging.
HeroNet provides strictly unlimited Internet, there is no contract or cancelation fee and the service is considered pay as your go.
This Internet package applies to all urban areas of the province of BC and Alberta that is serviced by Shaw’s cable backbone.
We service all urban centres and suburbs of Vancouver, Calgary, Edmonton and much more!