We feel that citizens who better understand their Internet speed end up with higher satisfaction when it comes to their overall service and experience.
The term “High speed Internet” was coined in the late 90’s when the Internet went from a 56Kbps connection to a 6Mbps DSL. At the time it was more than 12 times faster. Hence today, 90% of subscribers find this to be slow speed Internet.
To make things easy, we have build the following legend to help you ask for the right Internet speed.
consider the following when selecting your Internet plan
HD video stream – 5Mbps
Netflix Ultra HD video – 25Mbps
4K video stream – 15-20Mbps
high res audio quality – 1.5Mbps download
First Person shooter – 10Mbps down and 5Mbps up.
Puzzles or Strategy – 1mbps down and 1mbps up.
Skype HD video chat – 2Mbps down and 2Mbps up.
Facebook or Messenger chat – 1.5Mbps down and 1.5Mbps up.
One home phone in use – 1.5Mbps down and 1.5Mbps up.
Two home phones in use at once – 3Mbps down and 3Mbps up.
“One HD stream can drop your Internet speed by 5Mbps”
According to Netflix, Youtube and Kodi streams, one HD video playback falls just under 5Mbps. This means that if you had 10Mbps in Internet speed, at least half of it would be dedicated to your active video stream. As a result, the rest of your devices would then share the remaining 5Mbps.
“Two HD streams use up to 14Mbps?!”
When calculating Internet, 5+5 does not always equal 10. Devices connected to your Internet (including the ones streaming) also use hidden bandwidth to update themselves or to check for emails and notifications. Therefore it is best to always add a few Mbps once you have calculated the minimum usage at one time in your home.
1st example – 1 citizen
1 HD stream + 1 phone chatting + 1 laptop browsing
8Mbps minimum | recommended 10-15MBps plan
2nd example – 2 citizens
2 HD STREAMs + 2 PHONEs CHATTING + 1 LAPTOP BROWSING
14.5MBPS MINIMUM | recommended 20-30Mbps plan
3rd example – 3 citizens
3 HD STREAMs + 2 PHONEs CHATTING + 1 skype session
21MBPS MINIMUM | Recommened 25-30Mbps plan
4RD EXAMPLE – 4 citizens
1 4K STREAM + 3 HD Streams + 4 devices browse/chat
36MBPS MINIMUM | RECOMMENED 40-60MBPS plan